SKYBRIGHT TERMS OF SERVICE

    Last Updated: 17 July 2025

    1. Acceptance

    By creating an account, connecting data sources, or otherwise using the Skybright extract‑load‑transform ("Service"), you agree to these Terms of Service ("Terms") on behalf of yourself or the entity you represent. Do not use the Service if you do not agree.

    2. Service Description

    Skybright ingests Google Analytics data through Google‑provided APIs, moves it via managed pipelines, and loads it into a customer‑designated BigQuery project. The Service includes monitoring, basic transformation, error reporting, and log retention.

    3. Eligibility

    You affirm that you are at least 18 years old and have authority to bind any organization on whose behalf you use the Service.

    4. Account Registration and Security

    You must provide accurate information, keep credentials secure, and maintain all required Google Cloud and BigQuery permissions. You are fully responsible for activities under your account.

    5. Data Access and Permissions

    • authorize Skybright to access your Google Analytics properties via OAuth tokens you supply;
    • permit reading, processing, and transient storage of that data;
    • permit writing the processed data into your specified BigQuery dataset.

    You retain ownership of all source data.

    6. Data Processing and Ownership

    Skybright acts as a data processor; you remain the data controller. Skybright processes data only to provide the Service, deletes transient staging data within 30 days, and stores logs for up to 90 days. You are responsible for any required disclosures or consents to end users.

    7. Third‑Party Services

    The Service depends on Google Analytics and Google Cloud. Skybright is not liable for outages, data loss, or changes in functionality originating from those third parties.

    8. Fees and Payment

    Fees are invoiced monthly in U.S. dollars. Unpaid amounts accrue 1.5% interest per month or the maximum lawful rate, whichever is lower. Skybright may suspend the Service for non‑payment.

    9. Acceptable Use

    • No illegal, infringing, or harmful activities;
    • No interference with or disruption of the Service;
    • No reverse engineering or probing of source code;
    • No exceeding API rate limits or quotas imposed by Google.

    10. Intellectual Property

    Skybright and its licensors own all rights in the Service, except for your data. No rights are granted except as expressly stated.

    11. Confidentiality

    Each party must protect the other's non‑public information with reasonable care and use it only to fulfill these Terms.

    12. Warranties and Disclaimers

    THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." SKYBRIGHT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. DATA ACCURACY OR COMPLETENESS IS NOT GUARANTEED.

    13. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, SKYBRIGHT'S TOTAL LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE FEES PAID BY YOU TO SKYBRIGHT IN THE TWELVE MONTHS PRECEDING THE CLAIM. SKYBRIGHT WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

    14. Indemnification

    You will indemnify, defend, and hold Skybright and its affiliates harmless from any claim, loss, or expense arising out of your data, your use of the Service, or your violation of these Terms.

    15. Termination

    Either party may terminate at any time for convenience with 30 days' written notice. Skybright may suspend or terminate immediately for material breach. Upon termination, Skybright will delete all transient data and disable pipelines.

    16. Modifications

    Skybright may modify the Service or these Terms at any time. Continued use after modifications constitutes acceptance.

    17. Governing Law and Venue

    These Terms are governed by the laws of the State of California, excluding its conflict‑of‑laws principles. All disputes will be resolved exclusively in the state or federal courts located in San Francisco County, California.

    18. Miscellaneous

    These Terms constitute the entire agreement, superseding all prior agreements. If any provision is unenforceable, the remainder remains in effect. No waiver is effective unless in writing.

    19. Contact

    Legal notices to Technology Brother LLC must be sent to:

    Technology Brother LLC

    555 4th Street, Unit 831

    San Francisco, CA 94107, USA